If life gets on top of you it can be hard to turn it around, but our dedicated team can help you if you're in crisis due to financial hardship.

We can help you take the steps to getting back on track for good.

Who is this service for?

If you're experiencing financial hardship, it's likely your mental health is being affected. Our team can support you to tackle issues including debt, housing, and benefits while supporting you with your mental health.

To access our support you must be

  • aged 18+
  • living in Middlesbrough or the Eston corridor

What we can do to help you

There are lots of ways we can support you depending upon your needs.

Our overriding aim is to help you out of the circumstances you're in and help you build resilience and confidence, and to give you the tools to manage your life more effectively.

We can offer immediate hardship support by providing access to food vouchers and referrals for support with fuel vouchers.

The longer-term support we provide is based on your individual situation and we'll work with you to complete an initial assessment to help us understand your situation and support needs.

We can also make sure you’re given assistance, advocacy and support to access other services if you need them. For example, we can help you access mental health services, the Citizens Advice Bureau, local council services, housing support and the Unclaimed Benefits Campaign.

How do we deliver this service?

We can meet you at one of our offices or at a community outreach location of your choice.

Or, if you prefer, we can meet you online or we can provide telephone support.

We can be flexible to suit you and your needs.

How can you access this service?

You can complete the referral form below and one of our team will be in touch.

Alternatively, your GP or another support agency can refer you.

If you’ve got any questions about the service before making a referral then reach out to the team on 01642 257020.

Resources you may find useful

We know how important it is to have clear information or somewhere to turn quickly when you need some extra support.

It’s also important to learn how to help yourself on your journey to getting back on track.

So, here are links to other sources of information and services that may be useful for you.

Middlesbrough Citizens Advice Bureau 

Stockton & District Advice & Information Service - Citizens Advice Stockton (stockton-cab.co.uk)

Middlesbrough Council Community Support

Cleveland Housing Advice Centre

The team was very understanding and supported me to get my new property. They helped me to set my bills up and to budget effectively. 

Firm Foundations - anonymous
Firm Foundations - anonymous