Adult and Children & Young People Social Prescribing Link Worker

We are keen to recruit the right people to join our BYTES Social Prescribing Team. The team works across 5 GP practices – Barwick, Yarm, Thornaby, Eaglescliffe and Stillington.

You will work with patients who are registered with GP practices that are part of BYTES Primary Care Network in Stockton. Your role will focus on delivering time specified support that improves an individual’s health and lifestyle choices. You will work with individuals to help them identify their strengths and goals and support them to access activities and community links that are of interest to them. As part of the PCN team you will contribute to wider projects and work/events that are part of the PCN-led workforce priorities.

Overview

In this role, you will provide support to children and young people, their families, and adults across the BYTES PCN. Your caseload will be shaped by service demand, individual need, and the priorities of the wider team, requiring a flexible and responsive approach.

Qualifications & Experience Required

Essential

• Level 3 health and social care qualification or equivalent
• Working within trauma-informed approaches
• Engaging and working with those who may experience barriers to accessing services and who have complex health and social issues
• Working collaboratively with individuals in goal focused ways
• Close partnership working with other organisations / services for the benefit of the individual
• Working independently in the community (or in a relevant setting)

Desirable

• Using outcome measurement tools with individuals
• Working closely with or within primary care settings
• Facilitating peer led support groups

Main Responsibilties

Development

• Work within the BYTES PCN to promote the role of Social Prescribing for patients
• Work in partnership with primary care staff to increase understanding of patients’ needs and how they can be met through social prescribing and existing community provision
• Build and maintain good links and connections with PCN colleagues
• Work in partnership with local community provision to include and support individuals referred through this route
• Support the team to identify gaps in services and support available to individuals and feed this into service development and stakeholder discussions.

Delivery

• Receive electronic referrals from GPs and engage individuals in the service
• Support patients through the service pathway which includes:
  • Triage, assessment and delivery of time specified, goal focused support
  • Working with each individual to identify their strengths and goals
  • Co-produce a plan with each individual to work towards their goals
  • Introduce and connect individuals to organisations, groups, activities and services relevant to them
  • Co-produce a safety assessment and plan to manage concerns around risk and vulnerability for each individual
• Deliver a range of direct interventions including:
  • Emotional support and confidence building
  • Helping individuals to develop coping strategies
  • Supporting individuals to maintain relationships with friends and family
• Gather and record progress and outcomes with individuals including:
  • Using an agreed outcome measurement tool
  • Using electronic database/case management systems
  • Capturing qualitative data
  • Utilising GP practice systems
• Capture, understand and learn from feedback provided by individuals using the service
• Manage workload in conjunction with PCN-led workforce priorities, this includes involvement in wider projects and work/events that are unique to BYTES network and may require additional training.
• Have a regular presence within GP practices and attend GP practice meetings, where required, and provide relevant information and feedback
• Manage a caseload of patients, ensuring referrers understand capacity and possible waiting times

Other Responsibilities

• Work within the values and policies of Teesside Mind
• Proactively participate in in line management supervision, caseload management supervision and peer support sessions
• Ensure confidentiality is upheld, in line with legislation and organisational policies
• Ensure health and safety of self and others Attend training and events as required
• Undertake other tasks commensurate with the position as required

Working Hours

Part time up to 29 hours per week

Salary Range

£28,500 pro rata

Full Job Specification

View Full Job Specification PDF