The Connection Point

The Connection Point is our dedicated information and enquiry service designed to help you access the right support for your mental health. 

Whether you’re looking for guidance, resources, or help understanding local services, The Connection Point is here to connect you to what you need. ​

It's a a pilot programme currently and we're still refining it to make sure it works as it should, so for now it's available at set times across the week. In the new year, we'll look to gradually increase it's operational hours until the team is available during all our service hours.

How we can help

We'll listen without judgement, guiding you to the appropriate services, empowering you with clarity, care and choice.​

The team is made up of trained volunteers who are dedicated purely to this service and making sure you're supported from the moment you reach out to us.

How does it work?

​Initially we'll provide support:

Mondays between 10am – 12pm​

Fridays between 10am – 12pm

    • Call us

      Call us

      Call 01642 989033 during our opening hours or leave a voicemail out of hours

    • Live Chat

      Live Chat

      We can chat via the pop up on this webpage during our opening hours or leave an enquiry

    • Email

      Email

      Send us a message to connectionpoint@teessidemind.org.uk - it's monitored during opening hours