Carers Emotional Wellbeing Support Service

We believe carers do an incredible job every day supporting the people they care for.

Caring for someone can bring unique challenges. On average it takes two years for someone to acknowledge they're a carer, you could be one of them, and we're here to support you.

Who is this service for?

Even if you spend a lot of time supporting someone else, you might not think of yourself as a carer. Many people see what they do as simply being there for a partner, family member or friend.

You may not identify with - or particularly like - the term “carer”, and that’s completely fine. We’re not here to label you. We simply want to make sure you have access to the right support and information when you need it most.

You might not see yourself as a carer because:

  • you feel it’s your responsibility to support someone close to you
  • you help with everyday tasks, emotional support, appointments, finances or practical support
  • you think “carers” are only people formally recognised by social services or employed in care roles
  • the care given is unpaid

But if someone in your life relies on your support due to illness, frailty, disability, a mental health problem or addiction, you are welcome to access our service.

To access support, you must:

  • be aged 18+
  • live in Middlesbrough or Redcar and Cleveland

How can we help you?

We work with carers and families across South Tees to provide support that fits around your life.

We offer a safe space for you to talk about your worries and experiences, and time to focus on your own wellbeing as well as the person you support.

Support can be provided face to face or over the telephone, depending on what feels most comfortable for you.

We can provide:

  • one-to-one emotional support from our experienced and knowledgeable team
  • information, advice and practical guidance
  • peer support groups and wellbeing workshops
  • signposting to services and networks across South Tees
  • support with carers’ assessments

How can you access these services?

You can complete the referral form below and one of our team will be in touch.

Alternatively, your GP or another support agency can refer you.

If you’ve got any questions about the service before making a referral then reach out to the team on 01642 257020.

Does your GP know you care for someone?

Carers often put their own health needs to one side to carry on providing support instead of visiting the GP when they become unwell.

Completing the carer registration form below means you are officially informing your GP and other healthcare staff of your role.

Benefits of informing your GP may include:

  • the opportunity to discuss an emergency care plan if you need hospital care or have an emergency in the future
  • flexible appointment times
  • being invited to attend for vaccinations such as the flu vaccine
  • being offered an annual health check

You may think your GP or the reception staff are already aware that you're a carer, but if you haven’t officially registered, you may be missing out on essential health and wellbeing support.